of our work is 100% guaranteed. We are so confident in our
service, we guarantee it. If you are not satisfied with
a certain area of your home, simply call us within 24 hours
and we will re-clean the area for free. Just notify us by
phone at (919) 465-2203 or e-mail us at firstname.lastname@example.org
within 24 hours after the cleaning. We will return the next
day and re-clean the area in question.
may cancel or reschedule your service any time; however,
we do ask that you give us at least 24 hours notice, so
we can adjust our schedule for the day. If 24 hours notice
is not provided, a cancellation fee of $35.00 will be charged
to your account and will be due on or before your next scheduled
service date, or within 30 days, whichever comes first.
have to cancel or reschedule your service, due to weather
or other unforeseen circumstances, we will do our best to
give you 24 hours notice. If we fail to provide you with
24 hours notice, we will credit your account $35.00.
that all your needs are addressed, please correspond all
requests and changes directly to Bizzy Broomz Inc. Management.
Please do not communicate these important details with team
members. If for some reason you wish to terminate your services,
please let us know with in 48hrs prior to our visit.
we are unable to gain entry to your home as arranged, which
prevents us from performing service as scheduled, a lockout
fee of $35.00 will be charged to your account and will be
due on or before your next scheduled service date, or within
30 days, whichever comes first. Appointments must be canceled
by noon the day prior to your scheduled cleaning to avoid
letting strangers into your home can be worrisome, and we
have taken extra precautions to ensure that your home and
possessions are secure when we are in your home.
key coding system is so secure that over 95% of our clients
leave their keys with us.
key is coded as soon as it enters the office. It will be
stored in a locked key storage box to which only Bizzy Broomz
Inc. management has access. The day of your scheduled cleaning,
your key is matched to your job ticket. At the end of the
day, the Team Leader returns all keys to the management
who then places them back into the secured storage box.
liability insurance to cover accidental
breakage or damage and will file claims with our insurance
company should the need arise. Bizzy Broomz, Inc.
will make arrangements with you for repair, replacement,
or compensation due to any breakage or damage that we may
be liable for while in your home.
employee's are very important to us, and we are serious
about keeping them safe, so they do not use ladders with
more than two steps or move anything heavier than 25 lbs.
These types of activities put our employees at danger of
back injury or could even damage your flooring. If you would
like us to clean behind appliances like a fridge, oven,
sofa, washer or dryer please move it proir to the cleaning
to allows the team access.
Broomz Inc. never requires tipping, but it is a powerful
way to say thank you to your cleaning team. Remember your
appreciation need not be monetary.
A personal note from you expressing your appreciation for
their service can mean a great deal. Bizzy Broomz, Inc.
will reward our team members based on our incentive program.
your convenience, Bizzy Broomz, Inc. gladly accepts the
following forms of payment: cash or check. Customers will
need to pay for their cleaning at the time of service. Envelopes
will be left with the client to use in the event you forget
to leave your payment on the scheduled cleaning day and
can be mailed to the address listed on the envelope. There
is a $30.00 fee for any check returned by your bank. If
the bank is in error, they should reimburse you for this
cleaning is a very personalized and subjective service,
we cannot offer refunds to customers. However, we want you
to be 100% satisfied with Bizzy Broomz, Inc. Please see
our 24-hour guarantee if you are dissatisfied with your